There are a number of reasons for which syncing reviews for your review sources can falter - it could be due to an issue with the permission you have provided us, changed account credentials, invalid URLs and more.

We're always happy to help you figure out what the exact issue is and ensure that all your reviews are synced correctly. Feel free to contact us with the following information, to help us help you as quickly as possible:

  1. Which client account is being affected (if any)?
  2. Which location is being affected (if any)?
  3. Which review source is being affected?
  4. Share any specific reviews that you are seeing in the third party review site that you aren't seeing in our system.
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