Reviewshake review insights helps you dig deeper into customer feedback, going deeper than star ratings to truly understand what your customers are saying at scale. We take unstructured feedback and make it intelligible, so you can constantly improve your business.

We are able to scale to hundreds of thousands of reviews and locations in real-time, using our proprietary Natural Language Processing and Machine Learning engine. Our insights are structured in three areas:

High-level overview
Customer satisfaction
Customer verbatims

Shifts in customer feedback from positive to negative can happen quickly, and using our review insights helps you find the root cause of a problem before it threatens your business.
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