Your Review Us landing page is built to generate more reviews for your business, with an easily shareable URL that you can provide your customers. You can setup this landing page by visiting Landing page and then Review Us page in your Reviewshake menu.
You will see the following options:
Review distribution settings
Here you can set the order on how the review sites will be shown - the higher a site is placed in the list, the higher the site ranks. This is also where you can enable or disable a review site from being added as an option to your Review Us landing page.
This allows you to customize the information that you want your customers to fill out when providing a private feedback. You can enable or disable a certain field by clicking the tick box.
This option allows you to select how your customers are shown your review sites - either they are shown directly (Review Sites funnel), or they can be shown based on customer satisfaction (Thumbs, Stars and Faces funnel).
Importantly, the customer will always see the option to review your business even if they click a negative customer satisfaction option outlined below, to stay in compliance with review site terms and conditions.
This option shows the review sites you would like reviews on directly.
This option shows thumbs up and thumbs down options - your review sites are shown directly if the customer clicks thumbs up, and you can take private feedback if the customer clicks thumbs down.
This option shows stars from 1 - 5 - your review sites are shown directly if the customer clicks 4 or 5 stars, and you can take private feedback if the customer selects 1 to 3 stars.
This option shows happy, neutral or sad faces - your review sites are shown directly if the customer clicks the happy face, and you can take private feedback if the customer selects a neutral or unhappy face.
Customizing your landing page
You can edit your landing page (setting text, uploading a logo etc.) by visiting the landing page directly - you will see a blue pencil icon in the top left corner.
When this icon is clicked, it activates an editor on the page which allows you to make changes directly on the page. If you're happy with the changes, click the green tick-mark, which will make those changes live.