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Get more reviews
Generate authentic reviews from your customers consistently
Campaign FAQs
Campaign FAQs Campaign changes after it has been launched are inevitable. To edit an existing campaign, you can simply go to Invitations -> Campaigns and click the **edit **button associated with the campaign. Any campaign changes that you'll make such as increasing the maximum daily invites, changing the campaign schedules, or adding and removing reminders will be automatically applied once the campaign is saved.  to opt in to receiving review invitations from you, for example from a kiosk in your store. You can setup this landing page by visiting Landing page in your Reviewshake dashboard. To setup your opt in page, you will need to have a campaign
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Get reviews from the review landing page
Get reviews from the review landing page Your Review Us landing page is built to generate more reviews for your business, with an easily shareable URL that you can provide your customers. You can setup this landing page by visiting the Landing page and then Review Us page in your Reviewshake menu. You will see the following options: Review distribution settings
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Add customers from your dashboard
Add customers from your dashboard You have two options when adding customers from your dashboard: adding them one-by-one, or adding them in bulk by uploading a CSV file. Add customers one-by-one To add a single customer, simply click "Send Invites" located on your admin dashboard. Next, enter the customer's name and email address or name and phone number depending on the invitation channel that you would like to use. Once the details are provided, select the campaign that you would
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Add customers by CSV
Add customers by CSV This option allows you to upload a CSV file with your customer information, which is useful if you have a larger quantity of review invitations to send. Click Customers in the left-hand menu of your dashboard, then Customer Lists. Create a new customer list by clicking the + New Customer List button and set a name for this list. The best name to use depends on your specific use case. Once you've set a name, click Create to confirm and move to the next ste
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Add customers from Zapier
Add customers from Zapier Zapier makes it incredibly simple to trigger review invitations in Reviewshake from over 1,000 third-party applications such as CRM systems, help desks and more. Check out our Zapier app to get started! Once we receive your customer or order event from Zapier, setup a campaign to send out review invitations b
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Add customers by API
Add customers by API Our API exposes several endpoints for you to interact with Reviewshake programmatically. We recommend using the Customer endpoint to Subscribe a customer to a campaign. Refer to our API documentation for specific syntax of these calls.
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Set up email
Set up email The email channel is a time-proven method of sending review invitations, and Reviewshake makes it easy for you to send your invitations over email. We use the same enterprise-grade email solution used by Uber, Spotify, and countless other companies to improve your email deliverability. Your invites are sent from hello@reviewshake.com by default, but you can easily send emails from your own domain by visiting Invitations from your dashboard
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Set up SMS
Set up SMS Depending on your business and the customer data you have at hand, sending review invitations by SMS could be a great way to ask for reviews. We use the same enterprise-grade SMS solution used by Lyft, Nordstrom and countless other companies to send your SMS invitations. Templates You can setup your own custom templ
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