Adding your review sources
Adding your review sources The first step to getting started with Reviewshake is setting up your review sources - this is how we both sync your reviews into Reviewshake, as well as generate new reviews for your business. You will be asked to set these up when you first create your account. If you skipped this step, you can get back to this page by clicking Reviews and then Review Sources in your left-hand menu. Next, search for or find the review site you want to add and click *AddSome readersAdding custom sources
Adding custom sources Custom sources allow you to add review sources to your Reviewshake account for sites which we don't support. This is useful in several regards: Manually add reviews from those sites to the system Show those reviews off through our widgets Generate reviews on that custom source from our landing page Get your custom source added by visiting Reviews and then Custom Sources in your Reviewshake dashboard. Once that's added, it'll show up alongside alSome readersResponding to reviews
Responding to reviews Why should I respond to reviews? Though there are many reasons to answer your reviews, these are the three main points to keep in mind: It shows your customers that you care enough to respond and listen to their feedback It shows potential customers that you're on top of your reviews, which gives them that extra confidence to purchase from you A lot of review sites, including Google, will actually notify the customer when you answer their review, whichFew readersGetting notified of reviews
Getting notified of reviews You have a several options when it comes to getting notified of your reviews: Receive an email for every single review you receive Receive a daily digest of all reviews received on a given day Receive a weekly digest of all reviews received in a given week Receive a monthly digest of all reviews received in a given month Your review notifications are sent by email, and you can adjust which emails you want to receive from the dropdown menu in the tFew readersManaging locations
Managing locations It's easy to manage your locations with Reviewshake - simply visit your dashboard, and go to Configurations -Locations. Creating a location On this page, you can click the green + New location button to create a new location and give it a name. Once created, you'll be asked to add review sources for that location, and you'll notice how your account is scoped to that location. (https://storage.crisp.chat/users/helpdesk/website/979b45abcff4b000/3f96c28f-d68Few readersIntroduction to managing reviews
Introduction to managing reviews You can use Reviewshake to manage all your online reviews in one place. This includes: Receiving notifications when you receive new reviews Managing reviews across multiple locations and/or brands Responding to reviewsFew readersSetting up Organizations
Setting up Organizations Selling reputation management to other agencies is now easy. Currently, agencies can sell reputation management to direct clients or business owners. With the launch of our organization feature, agencies can now resell Reviewshake to other agencies allowing their clients to have their separate white-label dashboard, billing, and more. Creating organizations You can create a new organization by going to your account drop-down located on your admin dashboard, selecFew readersExporting reviews via CSV
Exporting reviews via CSV Managing your reviews has never been so easy. We just added a new feature that allows you to export your reviews via CSV file. Do this by visiting "Reviews" from your dashboard's menu then select "My Reviews". Once there, click on the green "Export Reviews" button to start downloading your reviews via CSV.Few readersVideo Reviews
Enabling video reviews Building your social proof is one of the important factors when running a business as it helps you gain more customers. As technology keeps on evolving and with the presence of TikTok, more consumers are relying on video when checking a brand's reputation. To keep up with the trend, we've added video reviews which will help you improve your social proof. Enabling video reviews is as easy as adding a new review source. You can do this by going to Reviews -Review SoFew readers