• Introduction to the dashboard

  Welcome to your new review management platform! In this article, we will show you the different parts of the dashboard to help you get started. You will also learn about the different functionalities that will help you easily manage your reviews. Now, let's get started! Introduction Managing your online reviews is as important as managing your business. It doesn't only help you get recognized and retain customer loyalty, but it also helps you market your brand through your customer's feedbaFew readers

• Add your review sources

  Add your review sources Managing reviews is one of the essential factors that help your business grow and the first step in doing this is to add your review sources. This is how you can sync and generate reviews from your dashboard. The following steps will guide you on how to add your review sources. Click Reviews from your dashboard's menu. Select Review Sources, this will show you a list of the review sources that we currently support. (https://storage.crisp.chat/users/Few readers

• Set your email and SMS template

  Set your email and SMS template The next step after adding your review sources is to set up your invitation templates. This will serve as the foundation of the invites that you'll be sending to your customers. Sending review invitations either via email or SMS is a great way to ask for reviews and improve your online presence. Setting up your email templates To build your email templates: Click Invitations located on your dashboard's menu. This will open the sub-functions underFew readers

• Set up your campaign

  Set up your campaign Now that you are done with your templates, it's time for us to create a campaign. You can set up your campaign to send invitations to your customers via email or SMS as soon as you upload your customer's details to your dashboard. Creating campaigns On your dashboard's menu, click Invitations, and then select Campaigns. Next, click the + New Campaign button on the upper right side of the page to start setting your campaign. (https://storage.crisp.chatFew readers

• Add customers to the dashboard

  Add customers to the dashboard You've already added your review sources, set up a template, and created a campaign. What's next is to add your customers to the dashboard and start sending your review invitations. Here are the 3 possible ways of adding your customers to the dashboard: 1. Opt-in landing page Each of the business or location that you've added to the dashboard has a dedicated Opt-in landing page, where you or your colleagues can upload your customer's details. You can eitheFew readers