Get reviews from the review landing page
Your Review Us landing page is built to generate more reviews for your business, with an easily shareable URL you can provide your customers. You can set up this landing page by visiting the Landing page and then the Review Us page in your Reviewshake menu.
You will see the following options:
Review distribution settings
Here you can set the order on how the review sites will be shown - the higher a site is placed in the list, the higher the site ranks. This is also where you can enable or disable a review site from being added as an option to your Review Us landing page.
This option allows you to select how your customers are shown your review sites - either they are shown directly (Review Sites funnel), or they can be shown based on customer satisfaction (Thumbs, Stars, and Faces funnel).
Importantly, the customer will always see the option to review your business, even if they click a negative customer satisfaction option outlined below, to stay in compliance with review site terms and conditions.
This option shows the review sites you would like reviews on directly.
This option shows thumbs up and thumbs down options - your review sites are shown directly if the customer clicks thumbs up, and you can take private feedback if the customer clicks thumbs down.
This option shows stars from 1 - 5 - your review sites are shown directly if the customer clicks 4 or 5 stars, and you can take private feedback if the customer selects 1 to 3 stars.
This option shows happy, neutral, or sad faces - your review sites are shown directly if the customer clicks the happy face, and you can take private feedback if the customer selects a neutral or unhappy face.
Showing off your reviews is no longer limited to your website. You can now add a review stream on your landing page, and anyone visiting your Review Us page will see what your customers say about you.
Do you want to gather more details when a customer fills out the private feedback form? Custom fields allow you to adjust the information your customer needs to fill out every time they give you a negative or neutral score. You can also add more questions should you wish to gather more details.
You can now customize your landing page design to match your brand. You can use Advanced Settings to directly edit the HTML and CSS of your landing page.
Customizing your landing page
You can edit your landing page (setting text, uploading a logo, etc.) by visiting the landing page directly - you will see a blue pencil icon in the top left corner.
When this icon is clicked, it activates an editor on the page, which allows you to make changes directly on the page. If you're happy with the changes, click the green tick mark to make those changes live.