Refund Policy for Small Business Trial Subscriptions
1. Trial Period:
We offer a 14-day trial period to allow you to evaluate our service before committing to a paid subscription.
2. Charges at the End of the Trial Period:
At the end of the 14-day trial period, your card will be charged for the subscription fee.
3. Cancellation of Trial Subscription:
To avoid being charged at the end of the trial period, you must cancel before the end of the trial. You can cancel your subscription by going to your billing page and hitting the cancel button. If you encounter any issues or errors, please contact our customer support team for assistance.
4. Post-Trial Refunds:
If you decide to continue using our service after the trial period and are subsequently dissatisfied, refunds will not be issued for any subscription fees paid. Please review our subscription options carefully before deciding to continue beyond the trial period.
5. Exceptions and Support:
If you have specific circumstances or issues that you believe warrant a refund, please contact our customer support team. We will review your case and determine if an exception can be made. Please note that such cases are handled on a case-by-case basis and refunds are not guaranteed.
6. Changes to the Refund Policy:
We reserve the right to modify this refund policy at any time. Any changes will be effective upon posting the updated policy on our website. It is your responsibility to review the policy periodically.
For further assistance or questions regarding our refund policy, please contact our customer support team.